Title: Professional Training for Emergency Services
The Standard of Care of the On-scene Bereaved
Death in the Field Guidelines

A self-contained implementation and training program.

All you need is a motivated administrator and an instructor.

The Trainer’s Manual and CD include:

A step-by-step guide in how to customize and implement this program to fit specific needs of your agency.
Rationale for best practices.
Didactic and interactive instructional materials, including our well accepted ‘Anatomy of Death Notification’.
On CD the PowerPoint for classroom instruction .
On CD the templates for handouts or brochures to leave with family at the scene: ‘When Someone you love dies’ and ‘Coroner Information’.
Lessons learned from experience.
As an instructor, how to use death humor.
Procedures for program maintenance and refresher course.
Periodic course updates as needed.
Examples of course curriculum:
Legal, social, historical and cultural parameters.
Preparing family and death telling, within legal boundaries.
Skills for specific reactions of the acutely bereaved, such as anger, shock, and disbelief.
On-scene body management.
Addressing specific needs of the acutely bereaved, such as age, ability and circumstances of death.
What the family expects you to know.
Funeral consumer information - avoid giving misinformation.
Bridging to community.
Leaving the scene.

Title: Resource Manual for Emergency Services
The Standard of Care of the On-scene Bereaved

Additional copies of the Resourse Manual are available only if you purchase or have purchased the basic program.




This is the updated version of the original Resource Manual for the "Say the Right Thing, Do the Right Thing Training Program", with death in the field protocols. It has been updated continuously since 1992.

Inside this manual your personnel will be able to look up what was covered in the basic training plus more indepth information on such topics as:

• The basic Standard of Care.
• Death telling or notification basics within legal parameters.
• Legal, Cultural, Religious contextual concerns.
• Helpful information about death and children.  
• Interacting with the elderly.
• Specific issues such as information regarding SIDS, suicide, homicide, accidental death and mass causalities.
• What to say and not to say.
• Expressing condolences.
• The grief process in general.
• Funeral consumer information avoid misinformation.
• Donor information.
• Local and National references.
• References to movies, books or other resources.
  

Plus you may include (strongly recommended):

• Your agencies’ customized death in the field policies.
• Updated material as accumulated.

Note:   Though designed specifically to support system wide maintenance of the Standard of Care of the on-scene bereaved, this manual has proven to be helpful with grief and loss concerns that naturally occur in our personal lives. This is another important reason to make this Resource Manual available to your workforce.

Title: Death in the Field Laminate Guide
A Standard of Care, A Standard of Interaction

The Death in the Field Laminate Guide is two sided and goes through the simplified basic protocol required to maintain a high standard of care to the community you serve:

Note: These handy laminate guides are not meant to replace basic training. Your personnel will not be prepared if this is the only resource they have.

• This card lets everyone know you are serious in wanting to maintain your Standard of Care program.
• It can be stored in glove compartments, pockets (oversized) and clipboards.
• It walks your personnel through the basic protocol, what to do next and how to leave (not always easy).
• Easy to read.

Call or email us if you would like to:

• Customized this guide with your logo.
• Receive discounts for large quantities.